Includes
If your new car is written off in its first two years, CGU tries to replace it with a similar new car.
Covers anyone you let drive your car.
Theft, storm damage, fire & flood.
Damage from an accident.
Damage if you cause an accident.
Cover for baby capsules and baby seats if they're stolen or damaged in an accident.
Optional Cover
Choose any repairer - add an option to pick any licensed repairer to fix your car.
$0 excess for glass damage - add an option to avoid paying an excess when you claim for glass damage only (like to your windscreen or windows).
Hire Car after any accident CGU covers - add an option to get a hire car or alternative transport if your car can’t be driven after any incident CGU cover.
Product Comparison
This table compares the cover CGU provide under the types of insurance and levels of cover they offer. The amount and extent of cover, including additional benefits and optional benefits, may also vary depending on the cover selected. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement
| Cover | Comprehensive Plus Insurance | Comprehensive | Comprehensive Basics | Third Party Fire and Theft | Third Party Property Damage |
|---|---|---|---|---|---|
| Cover for loss or damage to Your Vehicle | For Accidental Damage | For Accidental Damage | For Accidental Damage | For fire. theft or attempted theft Up to $10,000 only | |
| Partner Repairer | |||||
| Cover for liability | |||||
| Additional Benefits | |||||
| Baby capsules and child seats | |||||
| Emergency repairs | |||||
| Emergency transport and accommodation | |||||
| Fire extinguisher replacement | |||||
| Hire vehicle or alternative transport after theft not at fault incident | |||||
| Hire vehicle or alternative transport after theft | |||||
| Incorrect fuel | |||||
| Legal representation at coronial inquiry | |||||
| Lifetime repair guarantee (on authorised repairs) | |||||
| Methamphetamine contamination | |||||
| New vehicle replacement | |||||
| Personal items | |||||
| Replacement of keys and locks | |||||
| Taxi fare | |||||
| Temporary cover for replacement vehicle | |||||
| Tools of trade | |||||
| Towing | |||||
| Trailer or caravan attached to Your Vehicle | |||||
| Uninsured motorist damage | Covered under 'Loss or damage to Your Vehicle' | Covered under 'Loss or damage to Your Vehicle' | Covered under 'Loss or damage to Your Vehicle' | up to the Market Value of Your Vehicle to a maximum of $5,000 only | up to the Market Value of Your Vehicle to a maximum of $5,000 only |
| Vehicle pick-up and return | |||||
| Vehicle storage costs | |||||
| Optional benefits | |||||
| Excess free glass extension | Automatically included | Optional | |||
| Hire vehicle or alternative transport after incident | Automatically included | Optional | |||
| Any repairer option | Optional | Optional |
Frequently Asked Questions
Car insurance premiums vary because we all have different circumstances and needs. For all the factors CGU consider, take a look at the Premium, Excess and Discounts Guide.
A car insurance claim is a request that you lodge to your car insurance provider when you have suffered damage or loss.
An excess is the amount you may contribute towards the cost of your claim. Your current Certificate of Insurance shows the amount and types of excesses that apply to your policy.
Yes –as long as they meet CGU's standard acceptance criteria. CGU generally covers standard-spec EV, hybrid and PHEV vehicles.
We're here to help
Contacting CGU Claims
Our partner CGU is here for you any time, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim. For more information on the claims process, visit CGU's claims website.
Claims Guarantee
CGU offers a lifetime guarantee on the workmanship of all authorised repairs, valid for as long as you own the car.
Payment Options
Choose your cover and pay fortnightly, monthly or quarterly at no extra cost.
What you need to know:
To get a new replacement car with Comprehensive or Comprehensive Plus following an incident CGU insures, your car must weigh under 3.5 tonnes, and it must have been a new or demonstrator vehicle when you bought it, and less than 24 months old for Comprehensive, and less than 36 months for Comprehensive Plus. New vehicle replacement is not included with Comprehensive Basics. New vehicle must be reasonably available in Australia.
Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available from CGU Insurance.
Bank of us ABN 32 087 652 088, AFSL 236870 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (your personal circumstances•). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from CGU Insurance.
Bank of us does not guarantee any claim or benefit payable under the insurance policy. We receive commission on insurance products details can be found in our Financial Services Guide.
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Bank of us acknowledges and pays respect to the palawa - Tasmanian Aboriginal people - as the traditional owners of all the lands and waters. And we pay our respects to Elders past, present and emerging for they hold the knowledge, memories and culture of Aboriginal people in lutruwita/ Tasmania.
Bank of us is a trading name of B&E Ltd
ABN: 32 087 652 088
AFSL & Australian Credit Licence: 236870
BSB: 632 001
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