Updates to Internet Banking

Name: Bank of us
Address: 87 Brisbane Street, Launceston, TAS, 7250, AU
Telephone: 1300 306 716
Price range: $

Posted: 16 September 2026

We've made minor updates to our Internet Banking.

What's new?

The Manage Cards menu has been updated. You'll see these functions in the new Manage Cards screen:

The menu now has the same card functionality as the SmartBanking app.

We've also made small changes to names in the Payments menu, so it is the same as the SmartBanking app.

You may notice some minor design changes.

Troubleshooting Tips

We're aware of a couple of issues with this update.

Activating your card

If you're having trouble entering an expiry date when activating your card, please clear your browser cache to resolve this issue.

Changing or setting a password

When changing or setting your password, click the Change Password button, don't press enter.

Creating alerts

Customers who are exempt from OTP are unable to create alerts. We're working on a solution to this issue.

Need help? Have questions?

If you have any questions please get in touch with our team, call 1300 306 716 Monday to Friday, 8:30am – 5:00pm or visit one of our stores.