Report Fraud & Scams After Hours

To make it speedier, have the following information handy:

• The contact details for your current employer
• Any financial details for your current commitments such as a mortgage, credit cards, or personal loans.

If you're not a Bank of us customer, we'll need to make sure you are who you say you are, which can be done at one of our Retail Stores.

Identification: Under the Anti-Money Laundering and Counter Terrorism Financing Act 2006, we require specific forms of identification in order to open your account. Bank of us is required to verify your full name, residential address and/or date of birth.

Unfortunately we can't offer this product to new customers who are not existing Tasmanian residents.