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Client Services

1300 306 716

Our Customer Services Centre is open between 8:30am and 5:30pm,
Monday to Friday (excluding public holidays).

Client Services

Report lost or stolen cards 24/7

Within Australia: Freecall 1800 653 326
Overseas: Call +61 3 6421 4461 

You can also call this hotline if you suspect fradulent activity on your account.

Client Services

Find a branch

Our branches are open 9:00am to 5:00pm weekdays.

Client Services

Contact us via email

Get in touch via our online contact form.

Client Services

24/7 Insurance Claims Hotline

CGU Insurance Claims Hotline 13 24 80

Client Services

Head Office

87 Brisbane Street, Launceston, 7250
PO Box 194, Launceston, 7250

Client Services

Resolving your concern

We'll do our best to sort things out.