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All new Bank of us Visa Credit & Debit Cards will offer you the convenience of VISA payWave - a fast and secure way to pay for purchases using contactless technology.

It's simple, just hold your card against a contactless terminal and go!

Like to know more?

The benefits of contactless technology

Visa payWave is a new contactless payment method that offers a fast, safe and secure way to make purchases less than $100, without having to insert or swipe your card or enter a PIN.

Here a just a few reasons why we love it:

  • No fuss - making a purchase is simple with VISA payWave. Just hold your Bank of us VISA Credit or Debit Card in front of the contactless terminal for a couple of seconds until the lights illuminate.
  • Fast - cruise through the check out in record time with no need to insert or swipe your card or enter a PIN for purchases under $100.
  • Safe - your card never leaves your sight or your hand, reducing the likelihood of you leaving it behind.
  • Secure - you have peace of mind knowing that our advanced fraud monitoring system will pick up any unusual or suspicious transactions 24 hours a day, seven days a week.

How does it work?

To start using VISA payWave, the first step is to ensure that your Bank of us VISA Credit or Debit Card has the VISA payWave logo. Once confirmed, simply follow these steps:

  • Look for the contactless or VISA payWave logo at participating merchants. 
  • When the transaction amount is shown on the terminal, simply hold your card within 1cm for more than 2 seconds.
  • Listen for a beep and 4 lights indicating payment has been accepted.
  • Collect your purchases and receipt.

Using your new card for the first time?

The first time you use your new payWave card you may need to dock your card in the machine and select CREDIT. This is the final step in the activation process, after which your card will work with any contactless terminal.

A new way of paying, but what about ...

Do I need to select my account?

With contactless payments you don't need to press any buttons. The transaction is automatically processed to your credit account or transaction account linked to the CREDIT button.

Where can I use it?

Any retailer displaying your card's logo and the contactless symbol       

Can I still get cash out using VISA payWave?

No. However, you can still get cash out by swiping or inserting your card, selecting the CHQ or SAV option and then entering your PIN.

Can I accidently make a purchase by simply walking past a terminal?

No. Your card has to be held within 1cm of the terminal for more than 2 seconds for the transaction to process.

Is there a limit to how much I can spend?

No. There is no limit, but for purchases more than $100 you will need to enter your PIN.

Can I still get a receipt?

Yes. Please note that some merchants may not automatically provide a receipt under a certain amount, so make sure you ask for one before you finalise the transaction.

More information

If you'd like further information about VISA PayWave, please contact us.

We are ready to help. Call us for a chat today!