We’re different to the others

We put people at the heart of banking, helping Tasmanians realise their dreams through home ownership and financial security.

Established more than 150 years ago, we are the nation’s longest-operating customer-owned bank. We’re truly Tasmanian, and the profits we make go back into the business, not to shareholders, so that we can continue to deliver on our promise of competitive products and personal service to our customers.

Over the years we’ve remained true to our original purpose of getting Tasmanians into homes. We see years more growth ahead and we plan to do that right here in Tasmania. To help us achieve this, we’re looking for talented, passionate people to come join our expanding team.

So, how will you contribute to our mission?

In this role you will lead our retail support team to ensure quality, efficiency and ongoing continual improvement within our retail channels to support the one touch delivery by our retail customer experience team of superior sales and service, which seamlessly meets our customers complete financial needs, positioning us as the Bank of choice for all Tasmanians.

We are looking for someone who Lives it, Loves it and Owns it in-line with our organisational values and behaviours. You’ll be a people first leader who has the ability to develop, coach and lead the retail support team at both a strategic and operational level. You will also have a sound knowledge in all aspects of retail banking support and the ability to build strong mutually beneficial relationships at all levels across the organisation and externally.

Since we’ve been around for a while, (since 1870) we know how to treat our people right. You’ll love working with us and experiencing a great work-life balance, with highly flexible arrangements, professional development, and a positive organisational culture that recognises and rewards contributions. To find out more, visit our employee value proposition.

Remuneration for the role will be negotiated with the preferred candidate commensurate with qualifications, skills and experience.

Does this sound like you? We’d love to hear from you!

For more information, please contact Bonnie Triffitt our People & Culture Specialist on 03 6328 4362 or you can email People & Culture at recruitment@bankofus.com.au

To apply, click 'apply now' and submit your application via Seek.com using the ‘Quick apply’ button. Your application should include an up-to-date resume and a covering letter addressing the key success criteria for the role.

Applications close 31 July 2024