System maintenance notice - Internet, mobile and smart app banking services will be unavailable tonight (Tuesday, 22 May) from 10pm until 12am.
Your PIN (Personal Identification Number) is unique to your Access, VISA Debit or VISA Credit Card, and without it you're unable to access money at ATM or EFTPOS outlets.
By protecting your PIN you reduce your chances of card fraud and keep your money safe.
The most common way your PIN can be captured is by a hidden camera at an ATM which secretly films what you enter on the keypad. These illegal cameras are typically fitted to look like a genuine part of the ATM and can be difficult to spot.
Criminals can also fit devices to the ATM which copy the details from your card as you insert or swipe it. They can then use this data to clone your card and make a copy of it. Combined with your PIN, they can then use it at an ATM or shop just as you would.
For more information about keeping your card details safe visit http://www.apca.com.au/protectyourpin/