Protecting your personal information - Optus data breach

The recent Optus data breach has highlighted that it is harder than ever to protect our personal information.

If you have been affected by the Optus breach, you can access information to help reduce your risk of fraud via these reputable sites: the ACSC, Moneysmart and the Office of the Australian Information Commissioner.

As a Tasmanian customer owned bank, your financial security is our priority. We understand you trust us with your sensitive information, and as part of our commitment to you we continue to invest in systems to protect your data.

Although as individuals, it can seem helpless as we have no control over breaches like the Optus one, there are things we can do to reduce the day-to-day risk of becoming a victim of fraud and identity theft.

To protect yourself, remember these simple things:

  • Don’t share personal information online
  • Never share your Internet Banking login details with anyone
  • Change your passwords regularly and make them difficult to crack
  • Have up-to-date antivirus software and use two-factor authentication where possible
  • Don’t open attachments or click on links in unexpected texts, social media messages, or emails, even if it appears to come from a trusted source
  • Always check your bank statements for dodgy transactions
  • And contact your bank immediately if you think your accounts have been compromised.

You can take back some of the control of your personal information. We have more helpful tips for keeping your personal info safe on our website.

And remember the golden rule when it comes to giving out your personal information… trust your instincts. If it sounds too good to be true, it usually is.

Need to talk with us, call us on 1300 306 716 or visit us in Store.