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Change to PIN limits

The increase to the PIN limit is in support of Government health and safety measures, decreasing the need for physical interaction between cardholders and the payment terminal.

The payments industry will be temporarily increasing contactless card PIN limits from $100 to $200 to help reduce the risk of COVID-19 transmission by reducing physical contact with the payment terminal. 

The new temporary limit is being rolled-out progressively and will be available on certain cards and at certain retailers starting this month.

It is expected to apply for a three-month period, and will be extended if necessary, based on Government advice.

At Bank of us, we will continue to monitor your account through our fraud monitoring system and alert you to any unusual activity. As always, keep your card safe at all times to protect yourself against theft and check your account often. If you lose your card or have any concerns about unauthorised transactions on your account, please contact us immediately.

Lost Card Hotline

(24 hours a day, 7 days a week)

Within Australia:
Freecall 1800 653 326

Overseas: +61 3 6421 4461