Protect yourself from scams | Bank of us -->

1. Don’t rush into making decisions

If you’re approached with an exciting offer, it can be tempting to jump right in and start benefiting from it. Even more so if the offer has a time limit on it. But you should always take a step back and thoroughly weigh up the pros and cons.

2. Always check who you’re speaking too

Scammers may pose as someone genuine and trustworthy to gain your confidence. Some may even appear to be associated with genuine businesses. For instance, a call may look as though it’s coming from your bank when it’s not.

Don’t take someone’s word for it when they say where they are calling from, especially if the contact is out of the blue. If the call is legitimate the caller will understand why you’re being cautious.

Hang up the phone, return the call using contact details you have found independently of those provided by the caller.

3. Compare the offers to other options

When you look at other options, how does the offer compare? Remember, if it sounds too good to be true, it probably is.

For example, all investments come with some level of risk. An opportunity that claims to provide guaranteed returns or to be low-risk, high-return is likely to be a scam.

How to report a scam

You can report a suspected scam directly to the Australian Government through the Scam Watch website

Help! I think a scammer has my details

If you think you may have inadvertently provided a scammer with your financial details, particularly credit card details, please contact us immediately. We can check your transaction history for you, and if necessary, cancel and re-issue any cards.

The small, small print:

You as the end user also have certain obligations to ensure your access to Bank of us Internet Banking is not compromised. Our Internet Banking Terms & Conditions are contained within our Account & Access Facility Conditions of Use, please familiarise yourself with your obligations in the Conditons of Use and comply with them at all times to avoid possible security threats.