We’re not like any other bank. We’re Bank of us. 100% Tassie owned.

We’re not like any other bank. We’re Bank of us. 100% Tassie owned. As the only Tasmanian customer owned bank, we want to make a difference in the lives of Tasmanians, of communities and the environment. We’re doing this through placing Tasmanians at the heart of banking, by caring about the local communities we do business in and putting any profits that we make back into the business, not to shareholders, so that we can keep making our products and our services even better for our customers

So, how will you contribute to our mission?

As the customer face of Bank of us, you’ll get to be part of our North West Customer Experience Consultant team, working across our North West stores (Devonport, Ulverstone, Burnie, and Wynyard), where your number one aim is putting your customer first. What’s important is your positive vibe and a knack for uncovering all your customer’s needs.

You’ll deliver amazing service in person in store and through our telephone and digital lines, ensuring all your customers banking transactional needs are met, and because you really care about your customer, you’ll go the extra mile to support their financial wellbeing through insurance and lending referrals, where the customer has a need.

The starting base salary for the Customer Experience Consultant role is $64,687.

For a copy of the Customer Experience Consultant Position Description, please click here.

You’ll love working with us and experiencing a great work-life balance, professional development, and a positive organisational culture that recognizes and rewards contributions. Full on-the-job training is provided, and you’ll also have the opportunity to take up formal qualifications, to support your learning, in this new career, if that is something that you have an interest in. To find out more, visit our employee value proposition.