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Hacking and malware

Scammers use various tactics to steal your personal information and ultimately commit identity theft. 

There are simple steps you can take to protect yourself from hackers.

Scammers trick you into installing malware on your device, allowing them to access or hack into your computer, mobile device or network. Once they have hacked your device they can access your personal information, change your passwords, track what you’re doing online, and restrict your access to your system.

Once they have your information scammers can commit identity crime.

Protect yourself from hackers

1. Don't open or click2. Find & verify3. Protect
Don’t open attachments or click on links in unexpected texts, social media messages, pop-up windows or emails, even if it appears to come from a trusted source.If unsure, contact the person, business or agency using contact details you have sourced independently, for example from a phone book or online search. Don't use the contact details provided in the message sent to you or provided over the phone.Protect your online accounts by using strong passwords or passphrases that include a mix of letters, numbers, and special characters. Don't use the same password for multiple accounts, and don't share them with anyone. Secure your devices by keeping your operating system, software and plug-ins up to date, and install current antivirus software. Research first and only buy software from a source you know you can trust. Protect your WiFi network with a secure password. Beware when using public WiFi, avoid using public computers or WiFi hotspots to provide or access personal information such as online banking.

Content supplied by the Scams Awareness Network, a group of Australian and New Zealand government agencies with responsibility for consumer protection and policing in scams, cyber safety and fraud.