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Tips for Travellers

"Travel is the only thing you buy that makes you richer" - Anonymous
Category: Personal

If you're planning a holiday it makes sense to think ahead, and to make sure you understand the best and safest ways to access your money overseas.

We've compiled 8 helpful hints and tips to ensure you have a memorable trip for all the right reasons ...

1. Let us know before you go

Log in to internet banking or call us on 1300 306 716 with your travel itinerary before you leave and let us know if these plans change. That way when our advanced fraud monitoring system picks up overseas transactions, we'll know that you are safely enjoying your trip and that the transactions are legitimate, based on your travel plans. If you don't advise us, you'll run the risk of having your transaction declined and/or card cancelled.

2. Pre-order your foreign cash before you hit the ground

Part of being prepared for travelling overseas is having some local cash to use on your arrival. This is great for those small but important purchases on arrival, such as a coffee at the airport, or a taxi to your hotel. Ordering foreign cash^ is fast and easy through any of our branches. There are more than 40 currencies available. 

3. Ensure you have a PIN for your card

Have you forgotten your PIN? Contact us at least 7 days prior to departure to organise a new PIN.

4. Check the expiry date of your card 

Ensure your card does not expire while you are travelling. If this is the case, contact us at least two weeks prior to departure.

5. Record your card details and keep receipts

Make sure you keep a secure record of your debit and credit card numbers, but don't record your PIN. In the event your card is lost or stolen this information is critical. Also, keep receipts to validate them against your statement and let us know immediately if you find any discrepancies.

6. Use your card securely

To minimise the risk of your card being skimmed when paying for goods or services, try not to let your card out of your sight. Also, prior to performing a transaction, ensure your PIN cannot be observed while being entered. We also recommend that you avoid online banking from internet cafés where security is often low.

7. Know what to do if your card is lost or stolen

Make sure you know who to call in the event that your card is lost or stolen. B&E's overseas 24/7 hotline is +61 3 6421 4461. Within Australia, freecall 1800 653 326.

8. If you can't afford travel insurance, you can't afford to go! 

It's important to make sure that you cover yourself and your cards before you go – it therefore pays to take out CGU travel insurance, so then you can relax and enjoy your travel. Call 1300 306 716 for an obligation-free quote today.



Things you need to know:

This is general information only and does not take into account your individual objectives, financial situation or needs (‘your personal circumstances’). 

#Please also take the time to read the Travel Insurance PDS and Policy and Supplementary PDS. Policy details provided thanks to CGU Insurance Ltd. Travel Insurance is issued by CGU Insurance Limited ABN 27 004 478 371 AFSL 238291 (CGU). In offering this product, B&E acts under its own Australian Financial Services Licence and under an agreement with the insurer, CGU. In arranging this insurance B&E Limited acts as an intermediary for CGU, not as your agent. B&E Limited does not guarantee any claim or benefit payable under the insurance policy. We receive commission on insurance products details can be found in our Financial Services Guide (FSG). Before making decisions about any of these insurance products you should consider the appropriateness of the information having regard to your circumstances and the applicable Product Disclosure Statement (PDS), which is available at any B&E branch or by calling 1300 306 716.

^B&E acts as an intermediary in offering this service and any contract entered into for the provision of this service will be with Travelex. B&E does not guarantee and is not responsible for the performance of this contract. Travelex (ABN 36 004 179 953, AFSL Number 222444) arranges for the issue of the foreign cash in conjunction with the issuer, B&E Ltd (ABN 32 087 652 088, AFSL & Australian Credit Licence 236870)